Monday, April 4, 2016

Pointing your 1100 series phone to a TFTP server

The 1120e 1140e 1230 phones can be deployed by typing in the information into the phone directly through the keypad (hint - SOME usb keyboards will work on the usb port on the back of the phone) or you can do it through a TFTP server, which is the way I recommend doing it. Especially as this is the only way to apply firmware updates. 

I use TFTPD64 for windows.  The install is fairly self explanatory, and I used all default settings.  It sets up a default "TFTP" directory and this is the location you would put all the necessary files.

You will need to provide the phone with the TFTP IP address for it to go to to find the necessary files the phone will be automatically looking for.

There are two potential ways you can do this.  DHCP server options or manually typing it in.

OPTION 1 “DHCP Options”

CAUTION!
Careful when using DHCP options in a network. Don't just throw this into a network without you understanding the ramifications.  For example if you have other devices, specifically 1120 or 1140 phones that are functioning on the network that would respond to a DHCP request, changing their existing configuration values and you might unintentionally update and probably break their ability to function.

DHCP option 66 to be the IP of your TFTP server. This step depends on the DHCP server you are using.  I used a windows server so I had to put in the following:


In the above example, I've gone into the "SCOPE OPTIONS" of my DHCP server and assigned option 66 "Boot Server Host Name" and put in the IP address of my TFTP server.

When the phone boots up, it will perform a DHCP request, and option 66 will respond with the TFTP server.  The phone will then take this information and use it to get additional configuration information from the appropriate .conf files.

Additionally, Option "191" for VLAN.  In my case I use VLAN 200 for voice, so my DHCP scope options were VLAN-A:90.  (yes with the period at the end)


OPTION 2 "Manually configure the provision address in the phone"
  1. Power up your 
  2. When the phone boots, after the "AVAYA" or "Nortel" text appears, Press "SERVICES" on the phone twice quickly and get into the "Network Configuration" menu. 
  3. If it prompts for a password, you can try the default one of 26567*738.
    If this one will not work for you, a possible work around is a factory reset the phone.
  4. The LCD will show and option AUTO. Press the button under that.
  5. Use the right arrow button and move down to the word "PROVISION"
  6. Select it so that the checkbox disappears. (middle button in the middle of the arrow keys)
  7. Press "CONFIG"
  8. Use the arrow keys to move through the lines to the word PROVISION.
  9. Select that and enter in the IP address of your TFTP server.
    Usually double tapping the "*" key will give you the "." period, or press "1" a couple times to scroll through special characters if that doesn't work.
  10. Press APPLY
TFTP TESTING

Reboot your phone.  
Look at your TFTP log file.  If you got things configured properly in either example, you should see SOME sort of activity in your TFTP log, even if you dont have any files in it, you should see some attempts or activity.




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