Here’s
a process to convert a computer from one Microsoft 365 Tenant to a new tenant.
This method worked for our users as we migrated from one 365 tenant to a new one.
So maybe be able some of this info will help you. Your experience may differ as there are a lot of different scenarios in the IT world. You would want to test this to make sure it does work for your environment.
The
basic outline is that users will create a local administrator account on their
computer. This will allow them to
disjoin the current tenant and then join the new tenant.
Once the join is completed, this local administrator account can be removed.
Assumptions
in this document
Windows 11 Users, although the 10 experiences should be basically the same.
Users
are provided with the new username and password to their new tenant account, configured by IT prior to conversion as these steps were done by the user themselves.
Users
are using Microsoft MFA (these steps can be bypassed or altered for your security needs)
Users
have ability to create a local administrator account on their PC.
This
document does not cover the migration of OneDrive data or Outlook Data.
Conversion
(in our use) did not affect data stored in the previous tenant profile on the
PC.
Users could search and move their personal data out of their old profile and into their new one.
The old profile needs to be manually removed.
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1.
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Right click windows logo
select System -> Accounts -> Other Users
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2.
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In “Other Users”
select “Add Account”
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3.
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Some systems may skip steps 3
and 4
“How will this person sign-in”?
Select “I don’t have this person sign-in information”
select “NEXT”
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4.
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“Create Account”
Select “Add user without a Microsoft account”
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5.
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“Create a user for this PC” enter “conversion”
assign a password
that you will use later in this procedure.
This user and password will only be needed during this conversion process and
will be removed once this conversion process is completed.
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6.
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You will be prompted to enter in password recovery responses.
These are formalities required by Microsoft for account
creation. This account will be removed
by IT after the migration is completed.
Enter any generic questions and a generic response information
and select “NEXT”.
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7.
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You may get prompted by a security prompt with
“Do you want to allow this device to make changes”
select YES
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8.
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You will see the “conversion” user is now
available as a local account.
Select the arrow to the right of the account name.
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9.
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Select “Change Account Type”
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10.
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Select “Change account type”
Select “YES” if prompted
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11.
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Select “Administrator”
press OK
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12.
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Log
off/sign out of
this account and computer.
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13.
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Select OTHER
USER on the logon screen
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14.
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If you encounter an error with the user account, please reach out to
IT
Use the username “.\conversion”
followed by the password.
Please note that you require the “.\”
in front of the name as pictured
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15.
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You will see the “set up” information followed by your
desktop after a short time after you login.
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16.
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Open
Settings –> Accounts –> Access work or school
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17.
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Locate your OldDomain.com
account
select “Disconnect”
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18.
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Select “YES”
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19.
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“Disconnect from Organization”
Select “DISCONECT”
It was our experience that BITLOCKER keys transferred. You must verify this because if not, you could be at significant risk of accessing your PC information
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20.
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Use the
username “.\conversion”
followed by the password.
Please note that you require the “.\”
in front of the name as pictured
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21.
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At this
point, the system is performing BitLocker decryption of your device.
Please wait, your machine will automatically reboot when completed.
If prompted, select on “Restart Now”
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22.
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During the process you may see screen(s) similar
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Joining
user account to new domain
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23.
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After the computer reboots
Logon as user “conversion”
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24.
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Open
Settings –> Accounts –> Access work or school
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25.
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Select “Access work or School”
Select “CONNECT”
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26.
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DO NOT
enter your email address here.
Click on
“Join this device to Microsoft Entra ID”
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27.
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Enter your NewDomain.COM
email address.
USERNAME@NewDomain.COM
Select “NEXT”
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28.
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Enter your NewDomain.COM password as provided
Select “SIGN IN”
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At this point, this document is following the MFA process
using MS Authenticator. Your system
may vary and use a different form of MFA or none at all. Skip these steps in favor of your environment
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29.
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You will now
be prompted to configure your Microsoft Authenticator
Select “NEXT”
The assumption at the point in this document is that you have Microsoft Authenticator
on your mobile device already.
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30.
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Select “NEXT”
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31.
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Select NEXT
at this prompt.
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32.
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Open up
your Microsoft Authenticator app on your mobile device.
Scan the QR
code with your phone that is presented
WAIT. DO NOT CLICK YET
Continue to next step below
Leave this window open.
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33.
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Open the MICROSOFT AUTHENTICATOR on your mobile
device
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34.
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In the lower right corner of authenticator Select scan
symbol.
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35.
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Scan the QR code provided with your mobile device
Your NewDomain.COM account will be added to Microsoft authenticator
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36.
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Select “NEXT” on your computer.
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37.
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You will be prompted to enter the code in your mobile
device
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38.
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Once you
enter the matching code, you will be presented with the following.
Select DONE
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39.
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Select “JOIN”
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40.
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You will be presented with a welcome screen
Select “DONE”
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41. Restart
your PC
LOGIN
to NEWDOMAIN.COM DOMAIN
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42.
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When PC reboots, logon with your new domain
username/password
Select OTHER USER in the lower left corner.
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43.
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Enter your NewDomain.COM Email Address followed by your password
and login to the system provided.
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44.
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Once logged in your account will be built, it just takes
a moment
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45.
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You may be prompted to sign in with your
Authenticator app.
(the number will be different to that
shown in the image below).
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46.
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Upon entering your code, your system will be built
This process will take about 5 minutes to complete.
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47.
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You will be presented with a desktop
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Welcome to NewDomain.COM!