Tuesday, January 10, 2023

Microsoft Endpoint Manager MDM push certificate for IOS devices

This doc as a reference only:  May not apply to you or your organization.

 This is where you go to update your MDM push cert.



Here's how to enroll an IOS device:  This is only a high level guide.  It may not apply to your organization.  This was posted as some help for users encountering an issue

You may not be prompted with every screen shown; it will be dependent on the phone version and your current signed in credentials.  Some screens maybe skipped by the system.  If you run into any questions or issues, please reach out to operations group for further assistance.


The next couple of steps, for this example, are if there is an existing mobile device management already there, with the assumption that it no longer works, likely due to cert expiration.  If this doesn't apply, skip down a few lines to the part that starts with "1."

Go to the iphone settings 


Select GENERAL

 Select VPN * Device Management

If you have an existing “MOBILE DEVICE MANAGEMENT” entry, click on the arrow to the right

Select “REMOVE MANAGEMENT” 




You will be prompted to entire in your iphone passcode


1. Select the Comp Portal Application

You should be able to search for “Comp Portal” app if it isn’t appearing.

Once selected

Loading company resources” will appear, may take a few minutes  

Click on Sign In  

Enter in your corporate email name (if prompted)

Select NEXT  

12. Enter in your email password

Select NEXT  

Select BEGIN on the "Set UP [company] access" screen

14. On the next screen, “Device management and your privacy” 

Select CONTINUE  

15. Review privacy information

Select CONTINUE  

16. Your system will review your phone and present you with the following screen prompt:

Select ALLOW

17. You may get a pop up that the profile has been downloaded.  

Select CLOSE if prompted.

18. Once downloaded, 

you will be prompted to “CONTINUE  

19. Select Continue when prompted after the “Download management profile” is completed  

20. Go to the phone settings (older iPhone press the home button, newer phones swipe up)

21. Click on the settings ICON

22. Select GENERAL

23. Select VPN * Device Management

25. Select “Management PROFILE

26. Select INSTALL

27. Select DONE 

28. Go BACK to the Comp Portal app

(press the HOME button or swipe up to select other application)

29. Select CONTINUE

30. Then select DONE

31. Teams and Outlook should be restored

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